Families at Solvaine
Family Voices

What Families Have Shared With Us

Caring for a parent or elderly relative is rarely straightforward. These are accounts from families who have been through it — and found Solvaine along the way.

120+

Residents Cared For

4.8

Average Family Rating

7+

Years in Operation

92%

Families Recommend Us

What Families Say

Reviews From Our Residents' Families

NS

Nattaporn Suksomboon

Bangkok · Daughter of resident

"When my mother moved in for a transition stay after her surgery, I didn't know what to expect. The staff knew her name on her first day. Three months later she's a full resident — her choice, not anyone else's."

February 2025

PT

Phoom Tantiwong

Chiang Mai · Son of resident

"I live outside Bangkok and was worried about not being nearby. The monthly reports and the fact that I can call directly and speak to someone who actually knows my father — that's made an enormous difference. I feel informed."

January 2025

AP

Anchalee Pattanasak

Bangkok · Niece of resident

"My aunt was resistant to the idea of residential care for a long time. The transition stay option was exactly what she needed — a way to try it without it feeling final. She was surprised by how comfortable it was. We all were, honestly."

February 2025

WK

Waraporn Kositchaiwat

Bangkok · Daughter of resident

"My father has memory difficulties and I was very careful about which facility to choose. Solvaine took the time to explain how they approach memory care — not with buzzwords, but with specific examples of what they do day to day. That honesty mattered to me."

March 2025

SC

Supattra Charoenwong

Bangkok · Spouse of resident

"What I wasn't prepared for was how much the small things would matter. He has the same nurse most mornings. She knows how he likes his tea. These things sound minor, but after years of hospital settings, they're not minor at all."

January 2025

RV

Robert Vanderberg

Bangkok (expat) · Son of resident

"As a family based partly abroad, we needed a facility that communicated well in English and didn't make us feel out of the loop. Solvaine has been dependable on both counts. The liaison is responsive and the reports are clearly written."

February 2025

Detailed Accounts

Family Journeys

MT

From Hospital to Home: Mana's Transition

Ongoing Residence · Joined February 2025

The Situation

Mana, 78, had been discharged from hospital following a fall at home. His daughter was caring for him alone, working full-time, and felt that neither of them was managing well. She had looked at several options but found most of them too large and impersonal to feel right.

What Changed

Mana began with a two-week transition stay. During that period he participated in morning stretching sessions and began eating more regularly than he had been at home. He was hesitant about long-term care initially, but after two weeks he asked his daughter directly if he could stay on.

The Outcome

He moved onto the Ongoing Residence programme. His daughter now visits twice a week and receives a monthly update. She describes the change in her own wellbeing since his move as significant — she was carrying more than she had realised.

PJ

Managing Memory Decline: Prachin's Care Journey

Continuous Nursing · Joined December 2024

The Situation

Prachin, 84, was experiencing increasing cognitive difficulties and had become unsafe at home without constant supervision. Her three children had been sharing care between them across different parts of the country, which was becoming untenable for everyone.

What Changed

Solvaine's care coordinator met with all three siblings together before admission to discuss what Prachin's life had looked like before and what she responded well to. A memory support schedule was built around her previous routines. A named nurse was assigned who speaks calmly, which Prachin responded to from the beginning.

The Outcome

After three months, her family report that her distress episodes have become less frequent. The family liaison coordinates with Prachin's neurologist and keeps the siblings updated without requiring them to individually chase information — which had been exhausting before.

LT

A Trial That Became a Home: Linda's Story

Transition Stay → Ongoing Residence · Joined November 2024

The Situation

Linda, 73 (originally from the UK, long-term Bangkok resident), had been widowed recently and was finding the house overwhelming alone. Her children abroad were worried but couldn't be there consistently. She was sceptical about care homes but agreed to a short trial.

What Changed

The initial six-week stay allowed Linda to keep her own hours, continue reading daily, and have quiet evenings. Staff communicated with her in English without fuss. She found the communal dinner optional enough that she sometimes joined, sometimes didn't — which suited her independently minded temperament.

The Outcome

Linda decided to move into Ongoing Residence and has been there for four months. Her daughter, based in the UK, says the change in their phone calls is noticeable — her mother sounds more settled than she has in two years. The departure summary from the transition stay helped the family understand her needs clearly before the longer-term decision was made.

Our Credentials

Professional Standards and Affiliations

Registered Residential Care Facility

Thailand Ministry of Public Health, 2018

Bangkok Geriatric Network Partner

Referral Partner Since 2020

Safe Care Environment Standard

Thai Nursing Association, 2023 Review

Reach Our Team

Address

104/6 Soi Ekkamai 12, Watthana, Bangkok 10110

Visiting Hours

Daily 9:00 AM – 8:00 PM

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Families are welcome to come by, see the rooms, and meet the team before making any decision. We'd rather you left feeling informed than pressured.